Please see below information regarding additional policies regarding traveller safety and buyer protection.
CLUB MED NO COMMITMENT PEACE OF MIND POLICY
OFFERING MORE FLEXIBILITY IN UNCERTAIN TIMES
Dear Valued Partners,
Just like the industry, we have been hit hard by COVID19 and we’ve been committed to adapting the way we work and implement new tools, policies and strategies to help support your business.
One of those steps is to offer our clients more flexibility and to offer a policy to help you to lock in business. For new bookings made between 10 June 2020 – 1 October 2021, your clients can secure their holiday with just a $200 pp deposit and the confidence that they will be able to change their mind, change their date or cancel and get their money back.
☆ Low deposit of $200 pp to secure a future Club Med holiday
☆ Final payment now only due 30 days before departure
☆ Free date change up to 30 days prior to departure
☆ Full refund upon cancellation up to 30 days prior to departure
Please click to see the details of Club Med’s full commercial peace of mind policy and how it will apply to both new and existing bookings:
|PEACE OF MIND POLICY >|
We have put together some commonly asked questions to give you more information about our Peace of Mind Policy:
For Standard Club Med Booking Terms and Conditions (particularly applicable to bookings made prior to 10 June 2020), please click here.
For quick access to airline partner policies, please view our airline partner page here.
Need to amend an existing booking?
We’re making it easy for you to adjust your clients existing booking – complete the below forms to request a credit on an existing booking or to rebook your clients next holiday using their future holiday credit.
|REQUEST A CREDIT >||REBOOKING REQUEST FORM >|
IMPROVED PROCESS & COMMUNICATION OF HEALTH & SAFETY MEASURES IN RESORT:
Learn more about the Health, Safety and Hygiene practices Club Med has employed to combat the spread of COVID-19.
|SAFE TOGETHER PROGRAM >|
Club Med offers included travel insurance provided by Marsh Insurance, as part of the all-inclusive package. Agents can download and share this brochure for a detailed breakdown of all the benefits and information regarding complementary Travel Insurance provided by Club Med.
|TRAVEL INSURANCE PDS FOR BOOKINGS CONFIRMED BEFORE 1 SEPTEMBER 2019 >|
|TRAVEL INSURANCE PDS FOR BOOKINGS CONFIRMED AFTER 1 SEPTEMBER 2019 >|
POLICY REGARDING TRAVEL TO BALI
Your clients can travel to Bali with peace of mind. View our policy regarding Volcano cover at Club Med Bali below.
|Indonesia Volcano Insurance Policy >|